To edit this page simply login to the control panel, click the Website Content tab and choose the View Web Pages option. Click Edit next to the Shipping & Returns page and you can change this text. A sample returns policy is shown below which you can edit as needed.
Merchandise returns and exchanges will be accepted (excluding "final Sale" items) within 30 days of purchase. Items must be unworn, unwashed with original tags attached. Returns must be acccompanied by original invoice. Refunds will be made in the original form of payment.
We will pay return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
Items returned after 30 days, will be credited for the current selling price of the item either in the form of a merchandise credit or as a merchandise exchange. A merchandise credit for online returns will be issued by e-mail as an e-gift certificate. A valid e-mail adress is required.
One price adjustment on any full-priced item may be made within 7 days of purchase.
Final Sale, may not be returned or exchanged. Merchandise ending in .99 indicates Final Sale.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We can ship to virtually any address in the world. Note that some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping days you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping company we use, all weights will be rounded up to the next full pound.